Effective Date: 08/05/2025

Welcome to PGQ Solutions. By accessing or using our website (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our Site.

 

1. About Us

 

PGQ Solutions is a consultancy service led by Lisa-Ann Basson, a transformational leader with nearly 20 years of experience in healthcare governance, operations, and quality compliance. Our mission is to support healthcare providers in achieving and maintaining Care Quality Commission (CQC) compliance.

 

2. Use of This Website

 

The Site is provided for general informational purposes only. We do not guarantee that the information, tools, or guidance on this Site will result in any specific outcomes, including changes to CQC ratings.

You agree to use this Site lawfully and respectfully, and you must not:

• Use the Site for any unlawful purpose or in a way that infringes the rights of others.

• Attempt to gain unauthorised access to any part of the Site or its systems.

• Use the Site to transmit viruses or any other malicious code.

 

 

3. Consultancy Services

 

While PGQ Solutions shares valuable insights online, any personalised consultancy, training, or support services are subject to separate agreements and fees. These Terms do not constitute a contract for consultancy services.

 

4. Intellectual Property

 

All content on this Site — including text, graphics, logos, and design — is the property of PGQ Solutions or its licensors, and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission.

 

5. Disclaimer

 

PGQ Solutions provides this Site “as is” and makes no warranties, express or implied, about the accuracy, reliability, or suitability of the content. Any reliance you place on the information is at your own risk. Past performance (such as improvements in CQC ratings) does not guarantee future results.

 

6. Limitation of Liability

 

PGQ Solutions shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or from any information provided on the Site.

 

7. External Links

 

The Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites and do not endorse them.

 

8. Privacy

 

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

 

9. Changes to These Terms

 

We reserve the right to update these Terms at any time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the Site after changes are posted constitutes your acceptance of the new Terms.

 

10. Governing Law

 

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

 

PGQ Solutions
Email:  Enquiries@pgqcare.co.uk 
Phone: 07958658847